At Memyi.us, we strive to provide our customers with high-quality services and products. If you are not satisfied with your purchase, we offer a refund policy to help ensure your satisfaction.
Eligibility for Refund
To be eligible for a refund, you must meet the following criteria:
- You must have purchased the product or service directly from our Site.
- Your refund request must be made within 30 days of the purchase date.
- The product or service must not have been used or consumed.
Refund Process
To request a refund, please email us at [insert email address] with your order number and reason for the refund request. Once we receive your request, we will review it and determine your eligibility for a refund. If you are eligible for a refund, we will process the refund within 14 business days.
Refund Method
Refunds will be processed using the same payment method used for the original purchase. If the original payment method is no longer valid, we will issue the refund in the form of store credit.
Exclusions
We do not offer refunds for the following:
- Products or services that have been used or consumed
- Products or services that have been damaged or altered after delivery
- Products or services that are customized or personalized
- Products or services that are non-returnable or non-refundable due to their nature
Disputes and Chargebacks
If you dispute a charge on your credit card, we will work with you to resolve the issue. However, if you initiate a chargeback with your credit card company, we reserve the right to terminate your access to our Site and Services.
Changes to Refund Policy
We reserve the right to change our refund policy at any time, with or without notice. Any changes to our refund policy will be effective immediately upon posting on our Site. Your continued use of our Site or Services after any such changes shall constitute your agreement to be bound by the modified refund policy.
Contact Us
If you have any questions or concerns about our refund policy, please contact us at [email protected]. We will be happy to assist you with any questions or concerns you may have.
